1. Introduction
Welcome to TizzyWizzy ("Company", "we", "our", "us"). We respect your privacy and are committed to protecting it through this Privacy Policy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.tizzywizzy.com (the "Website"), in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Data We Collect
We may collect and process the following types of personal data:
2.1 Personal Information You Provide
- Name
- Email address
- Phone number (if applicable)
- Billing and shipping address
- Payment details (processed securely by third-party payment providers)
- Account login credentials (if you create an account)
2.2 Automatically Collected Information
- Device & Browser Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent on the Website, referral sources
- Cookies & Tracking Technologies: See Section 8 (Cookies and Tracking Technologies)
2.3 Transactional Data
- Purchase history, order details, payment confirmation
2.4 Communication Data
- Customer service inquiries
- Newsletter subscriptions and marketing preferences
3. How We Use Your Data
We use your personal data for the following purposes:
- To process transactions: Manage orders, payments, shipping, and returns
- To provide customer support: Respond to inquiries and resolve issues
- To send marketing communications: Only if you opt-in to receive promotional emails
- To improve our Website and services: Analyze user behavior to enhance functionality
- To comply with legal obligations: Fraud prevention, tax laws, regulatory compliance
- To personalize your experience: Provide tailored recommendations and content
4. Legal Basis for Processing Data
Under GDPR, we process your personal data based on the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Order processing & delivery | Performance of a contract |
| Customer support | Legitimate interest |
| Marketing communications | Consent |
| Website improvement | Legitimate interest |
| Legal compliance | Legal obligation |
You have the right to withdraw consent at any time where we rely on consent as the legal basis.
5. How We Share Your Data
We do not sell your personal data. However, we may share it with:
5.1 Service Providers
We use third-party vendors to assist in:
- Payment processing (e.g., Stripe, PayPal)
- Order fulfillment and shipping
- Website analytics (Google Analytics, Meta Pixel)
- Email marketing (e.g., Mailchimp)
Each provider has contractual obligations to protect your data.
5.2 Legal Compliance & Protection
We may disclose personal data when required by law or to protect our rights, such as:
- Compliance with legal obligations
- Fraud prevention
- Enforcing our Terms & Conditions
6. Data Security
We implement appropriate security measures to protect your personal data:
- Encryption: Secure HTTPS protocol
- Access Control: Limited access to authorized personnel only
- Secure Payments: Transactions are processed via PCI-DSS compliant payment providers
- Data Minimization: We only collect necessary data
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy:
| Data Type | Retention Period |
|---|---|
| Order & Transaction Data | 6 years (for tax & legal compliance) |
| Customer Support Records | 3 years |
| Marketing Data | Until you opt-out |
Once the retention period expires, your data will be securely deleted.
8. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience.
8.1 What Are Cookies?
Cookies are small data files stored on your device that help us recognize you and improve our services.
8.2 Types of Cookies We Use
- Essential Cookies: Necessary for website functionality
- Analytical Cookies: Track website usage (Google Analytics)
- Marketing Cookies: Used for personalized ads (Facebook Pixel, Google Ads)
You can manage or disable cookies via your browser settings.
For more details, see our Cookie Policy (if applicable).
9. Your Rights Under GDPR
As an EU resident, you have the following rights regarding your personal data:
- Right to Access – Request a copy of your data
- Right to Rectification – Correct inaccurate or incomplete data
- Right to Erasure ("Right to be Forgotten") – Request data deletion
- Right to Restrict Processing – Limit how we use your data
- Right to Data Portability – Transfer your data to another service provider
- Right to Object – Opt-out of direct marketing
- Right to Withdraw Consent – Revoke previously given consent
To exercise your rights, please contact us at tizzywizzy16@gmail.com.
If you are unsatisfied, you have the right to file a complaint with your local Data Protection Authority (DPA).
10. International Data Transfers
As a U.S.-based company, your data may be stored or processed outside the EU/EEA. We ensure adequate data protection measures by:
- Using GDPR-compliant service providers (e.g., EU-U.S. Data Privacy Framework)
- Standard Contractual Clauses (SCCs) where applicable
11. Children's Privacy
We do not knowingly collect personal data from children under 13 years old. If we discover such data, we will delete it immediately.
12. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your data.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes take effect upon posting on this page. We will notify you of significant updates via email or website notification.
14. Contact Information
For questions about this Privacy Policy, please contact us at:
📧 Email: tizzywizzy16@gmail.com
📍 Address: New York, United States