Terms and Conditions
Effective Date: September 5, 2024
Last Updated: September 5, 2024
Welcome to TizzyWizzy! These Terms and Conditions ("Terms") govern your use of our website www.tizzywizzy.com (the "Website") and the purchase of products from TizzyWizzy ("Company", "we", "our", "us"). By accessing or using our Website, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our Website or purchase our products.
1. General Information
- Business Name: TizzyWizzy
- Website: www.tizzywizzy.com
- Email: tizzywizzy16@gmail.com
- Business Location: New York, United States
2. Eligibility
By using our Website, you confirm that:
- You are at least 18 years old or have the consent of a parent/guardian.
- You have the legal authority to enter into a binding contract.
- You will use this Website in compliance with these Terms and applicable laws.
If you are using our Website on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
3. Products & Orders
3.1 Product Availability & Descriptions
We strive to provide accurate product descriptions, but we do not guarantee that all information, including images and colors, is error-free. Products may vary slightly from their pictures.
We reserve the right to:
- Modify or discontinue products without prior notice.
- Limit the quantity of products available for purchase.
3.2 Pricing & Payment
- All prices are listed in USD and are subject to change without notice.
- We accept major credit cards, PayPal, and other approved payment methods.
- Payments must be completed before orders are processed.
If there is a pricing error, we reserve the right to cancel or correct the order.
3.3 Order Acceptance & Cancellation
- We reserve the right to accept or refuse any order for any reason.
- Once an order is placed, cancellation requests must be made immediately. If the order has already been processed, we may be unable to cancel it.
4. Shipping & Delivery
4.1 Shipping Policy
- We ship within the United States and select international locations.
- Estimated delivery times are provided at checkout but are not guaranteed.
- Shipping fees are calculated based on location, product weight, and shipping method.
4.2 Delivery Issues
We are not responsible for delays caused by:
- Courier issues
- Incorrect shipping addresses provided by the customer
- Unforeseen circumstances (e.g., natural disasters, holidays, customs delays)
If your package is lost or damaged during shipping, please contact us at tizzywizzy16@gmail.com.
5. Returns & Refunds
5.1 Return Eligibility
To qualify for a return, the product must:
- Be in unused and original condition with all packaging intact.
- Be returned within 15 days of delivery.
- Include proof of purchase.
5.2 Non-Returnable Items
- Personalized or custom-made items
- Gift cards
- Items marked final sale
5.3 Refund Process
- Once we receive your return, we will inspect it and notify you of approval or rejection.
- If approved, refunds will be processed within 5-10 business days to the original payment method.
- Shipping costs are non-refundable unless the return is due to a defect or an error on our part.
For return requests, email us at tizzywizzy16@gmail.com.
6. User Accounts & Security
- Users may create accounts for faster checkout and order tracking.
- You are responsible for maintaining the confidentiality of your account credentials.
- We reserve the right to suspend or terminate accounts that violate our Terms.
7. Intellectual Property
All content on this Website—including text, images, logos, product descriptions, and graphics—is owned by or licensed to TizzyWizzy and is protected under copyright and trademark laws.
You may not:
- Copy, distribute, or use our content without prior written permission.
- Use our brand name, logo, or trademarks without authorization.
8. Prohibited Activities
You agree not to:
- Use our Website for illegal or fraudulent activities.
- Violate any intellectual property rights.
- Attempt to hack, scrape, or disrupt our Website’s functionality.
- Post false or misleading reviews.
Violating these rules may result in termination of access to our Website and legal action.
9. Limitation of Liability
To the fullest extent permitted by law, TizzyWizzy is not liable for:
- Any indirect, incidental, or consequential damages arising from product use or website access.
- Any loss due to shipping delays, incorrect addresses, or third-party service failures.
- Errors or inaccuracies on the Website.
Our total liability shall not exceed the amount you paid for the purchased product.
10. Indemnification
You agree to indemnify and hold TizzyWizzy harmless from any claims, damages, or expenses arising from:
- Your misuse of our Website or products.
- Your violation of these Terms.
- Any disputes with third parties relating to your purchase.
11. Privacy & Data Protection
Our Privacy Policy outlines how we collect, use, and protect your personal information in compliance with GDPR and applicable laws.
12. Third-Party Links & Services
Our Website may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices. Please review their terms before engaging with them.
13. Governing Law & Dispute Resolution
- These Terms are governed by the laws of the State of New York, United States.
- Any disputes arising from these Terms shall be resolved in the courts of New York.
- Before legal action, both parties agree to attempt to resolve disputes through negotiation or mediation.
14. Changes to These Terms
We may update these Terms at any time. Changes take effect immediately upon posting. Your continued use of the Website after updates constitutes acceptance of the new Terms.
15. Contact Information
For any questions about these Terms, please contact us at:
📧 Email: tizzywizzy16@gmail.com
📍 Address: New York, United States